Please observe whether the app closes immediately or only at a certain field during the update. Then send us your log file via <Settings> <App Info> and please add what your problem is in the text. This will enable our developers to look for a specific solution to the problem.
Articles in this section
- Are errors - as described in the FAQs - not resolved by a self-experiment?
- Why can't I change the delivery or billing address?
- Why are brochure pages in landscape format truncated in the app and displayed in portrait format?
- Why does the app close when updating the assortment data?
- Why does the app close immediately when I open it?
- The functions described in the user manual are suddenly not available!
- Why can't individual customers be found?
- Why is the centrally distributed watch list not visible?
- App is not trusted (error message when installing the app)?
- Is the PBSeasy® mobile iPad app up to date?
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